Phishing is a method of online fraud. Criminals send users an email, pretending to be from their bank or building society, asking them to re-enter their security details.

But rather than being directed to their bank's website, the fraudsters put a link in the email to a fake website designed to look like the official bank website. Here the fraudsters record the security details of the customer to use themselves.

Banks and building societies advise customers to never respond to unsolicited emails, and if they do receive them to call the bank itself and report the email.

Fraudsters can also employ more traditional communication channels, such as phone calls and official-looking letters, when 'phishing'.

Newsletter sign up


In addition to the weekly newsletter, which areas of finance would you like to hear from us about:

Tick this box if you would like us to send you promotions from carefully selected third parties.

By signing-up you agree to the terms of use and privacy policy.

sign-up button

Get the latest information on: