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Steps to achieving customer loyalty

Steps to achieving customer loyalty

Strong customer loyalty is something that all businesses aspire to achieve. Defined as the trend for individuals to return to the same company repeatedly for goods or services, it is a goal that has the potential to secure vast streams of revenue for firms.

Keeping employees motivated in the credit crunch

Keeping employees motivated in the credit crunch

The credit crunch of the last few years may have led to a feeling of low morale in your workplace but there is a way you can help – by planning some employee schemes that reward the job your staff do.

How incentive schemes can help boost employee performance

How incentive schemes can help boost employee performance

A happy workforce will put in more hours and effort than one that is disillusioned and feels unappreciated, so it really pays to take the time to boost staff motivation and look at all the ways in which you can reward employees for their hard work and dedication.

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